Medical & Fitness Disclaimer

Effective Date: March 1, 2026 · Last Updated: March 22, 2026

IMPORTANT: PLEASE READ THIS ENTIRE DISCLAIMER CAREFULLY BEFORE USING FLEXSCAN

FlexScan is a fitness technology product, not a medical device or healthcare provider. The information provided by our Service should never be used as a substitute for professional medical advice, diagnosis, or treatment.

1. Not Medical Advice

FlexScan and all content, features, analysis, recommendations, workout plans, nutrition plans, body composition estimates, calorie estimates, and other information provided through the FlexScan application and website (collectively, the “Service”) are provided for informational and educational purposes only.

The Service does NOT provide:

  • Medical advice, diagnosis, or treatment
  • Clinical body composition measurements
  • Medically prescribed diet or nutrition plans
  • Medically prescribed exercise programs
  • Physical therapy or rehabilitation guidance
  • Mental health counseling or therapy
  • Diagnosis or management of eating disorders

No information provided through the Service is intended to create a physician-patient, therapist-client, or any other healthcare provider relationship between FlexScan and you.

2. Consult a Healthcare Professional

Always consult your physician or qualified healthcare provider before:

  • Starting any new exercise program or significantly changing your current routine
  • Making significant changes to your diet or nutritional intake
  • If you have any medical condition, injury, or disability
  • If you are pregnant, nursing, or planning to become pregnant
  • If you are taking any medications, particularly those affecting metabolism, heart rate, or blood pressure
  • If you have a history of heart disease, high blood pressure, or other cardiovascular conditions
  • If you have a history of eating disorders or body dysmorphic disorder
  • If you experience any pain, discomfort, or adverse symptoms during exercise

Never disregard professional medical advice or delay seeking it because of something you have seen, read, or received through FlexScan. If you think you may have a medical emergency, call your doctor or 911 immediately.

3. AI Analysis Limitations

FlexScan uses artificial intelligence (AI) to analyze photos and generate fitness recommendations. It is critical that you understand the inherent limitations of AI technology:

  • Approximations, Not Measurements: All AI-generated values (body fat percentage, muscle mass estimates, calorie counts, macro breakdowns, etc.) are statistical approximations based on visual analysis. They are not clinical measurements and may differ significantly from results obtained through medical-grade equipment (DEXA scans, hydrostatic weighing, indirect calorimetry, etc.)
  • Accuracy Variability: AI accuracy can vary significantly based on lighting conditions, camera angle, image quality, clothing, body positioning, skin tone, body type, and many other factors. Results should be viewed as general indicators, not precise metrics
  • Not Validated for Clinical Use: Our AI models have not been validated for clinical or diagnostic use. They are not FDA-approved or cleared as medical devices. Results should not be used to make medical decisions
  • Food Recognition Limitations: Calorie and nutritional estimates from food photo scanning are based on visual recognition and may be inaccurate for mixed dishes, hidden ingredients, portion sizes, cooking methods, or foods the AI has not been extensively trained on
  • AI Can Be Wrong: Like all AI systems, our models can produce errors, hallucinations, or unreliable outputs. Users should exercise independent judgment and not rely solely on AI-generated information for health or fitness decisions

4. Body Composition Analysis Disclaimer

FlexScan’s body composition analysis features, including but not limited to body fat percentage estimation, muscle mass estimation, body symmetry analysis, and physique scoring, are provided as rough estimates for general informational purposes only.

These estimates:

  • Are generated from 2D photographs and are inherently limited compared to clinical 3D body scanning, DEXA, or other medical-grade methods
  • May have a margin of error of several percentage points or more
  • Should not be used to diagnose obesity, underweight, sarcopenia, or any medical condition
  • Should not be the sole basis for making decisions about caloric intake, exercise intensity, or supplementation
  • May vary between photos taken at different times of day, in different lighting, or at different angles, even if your body composition has not actually changed

For accurate body composition measurements, consult a healthcare professional or certified fitness specialist who can perform clinical assessments.

5. Nutrition Plan Disclaimer

Nutrition plans and dietary recommendations provided by FlexScan are general guidance based on commonly accepted nutritional principles and your self-reported goals. They are not prescribed diets and are not tailored to your specific medical needs.

  • FlexScan is not a registered dietitian, nutritionist, or licensed healthcare provider
  • Our nutrition recommendations do not account for food allergies, intolerances, or sensitivities unless you have explicitly disclosed them — and even then, our AI may not fully account for all risks
  • Calorie and macronutrient targets are estimates and may not be appropriate for your specific needs, metabolic rate, or health conditions
  • Individuals with diabetes, kidney disease, liver disease, eating disorders, or other conditions that require dietary management should consult a registered dietitian or physician before following any nutrition plan from this Service
  • We do not guarantee any specific health outcomes, weight loss, muscle gain, or body composition changes from following our nutrition recommendations

6. Exercise & Workout Safety

Workout plans generated by FlexScan are designed to provide general fitness guidance. Physical exercise carries inherent risks including but not limited to:

  • Musculoskeletal injuries (strains, sprains, fractures, tears)
  • Cardiovascular events (heart attack, stroke, cardiac arrest)
  • Overtraining syndrome and overuse injuries
  • Dehydration and heat-related illness
  • Rhabdomyolysis (muscle breakdown) from excessive exercise
  • Joint damage, herniated discs, or other structural injuries
  • Aggravation of pre-existing injuries or conditions
  • In rare cases, death

By using FlexScan’s workout features, you acknowledge that you are voluntarily participating in physical exercise at your own risk. You are solely responsible for determining whether any exercise is appropriate for your fitness level, health status, and physical capabilities.

If you experience chest pain, dizziness, shortness of breath, nausea, or any unusual symptoms during exercise, stop immediately and seek medical attention.

7. Pre-Existing Conditions Warning

CRITICAL WARNING

If you have any of the following conditions, you MUST obtain medical clearance from a qualified physician before using FlexScan’s workout or nutrition features:

  • Heart disease or cardiovascular conditions
  • High blood pressure (hypertension)
  • Diabetes (Type 1 or Type 2)
  • Asthma or respiratory conditions
  • Arthritis or joint conditions
  • Osteoporosis or bone density issues
  • Recent surgery or surgical recovery
  • Pregnancy or postpartum recovery
  • Spinal conditions (herniated discs, scoliosis, etc.)
  • Neurological conditions
  • Eating disorders (anorexia, bulimia, binge eating disorder, ARFID)
  • Body dysmorphic disorder (BDD)
  • Any condition that limits your ability to exercise safely

FlexScan’s AI does not have access to your medical history and cannot assess whether exercises are safe for your specific conditions.

8. Injury & Liability Disclaimer

FlexScan, its owner, affiliates, employees, contractors, and AI service providers shall not be held liable for any injury, illness, disability, death, or other harm of any kind, whether physical, mental, or emotional, that may result from:

  • Following or attempting to follow workout plans generated by the Service
  • Following or attempting to follow nutrition plans or calorie targets generated by the Service
  • Relying on body composition estimates for health decisions
  • Relying on calorie estimates from food photo scanning
  • Any use or misuse of information provided through the Service
  • Equipment malfunction or misuse during exercise
  • Environmental factors during exercise (weather, terrain, facility conditions)

You expressly agree that your use of the Service is at your sole risk. The workout plans, nutrition recommendations, and AI analyses are tools to assist your personal fitness journey — they do not replace the judgment of qualified professionals.

9. Eating Disorder Sensitivity Notice

Your well-being matters more than any fitness metric.

We acknowledge that body analysis tools, calorie tracking, and body composition metrics can be triggering for individuals with eating disorders or disordered eating patterns. We take this responsibility seriously.

If you are currently struggling with or recovering from an eating disorder (including but not limited to anorexia nervosa, bulimia nervosa, binge eating disorder, orthorexia, or ARFID), we strongly advise against using features that involve:

  • Body fat percentage estimation
  • Calorie counting or calorie estimation from food photos
  • Body composition tracking over time
  • Weight-related goals or metrics

FlexScan is not designed to diagnose, treat, or manage eating disorders. If you believe you may have an eating disorder, please reach out to a qualified mental health professional.

Resources:

  • National Alliance for Eating Disorders Helpline: 1-866-662-1235
  • ANAD (National Association of Anorexia Nervosa and Associated Disorders): 1-888-375-7767
  • Crisis Text Line: Text “NEDA” to 741741

10. Body Image Disclaimer

FlexScan is designed to support healthy fitness goals and promote overall well-being. We do not promote or endorse:

  • Unrealistic body standards or physique ideals
  • Extreme dieting, excessive caloric restriction, or fasting protocols
  • Excessive or compulsive exercise behaviors
  • Comparison of your body to others
  • Any form of body shaming or negative self-image

Body composition numbers (body fat %, muscle mass, etc.) are just one of many possible indicators of health and fitness. They do not define your worth, health, or attractiveness. Healthy bodies come in all shapes and sizes.

If using FlexScan causes you distress, anxiety, or negative feelings about your body, we encourage you to stop using the Service and speak with a mental health professional. Your mental health is more important than any fitness metric.

11. Emergency Situations

If you are experiencing a medical emergency, call 911 (US) or your local emergency number immediately.

FlexScan is NOT an emergency service. Do not use FlexScan to seek help for medical emergencies, chest pain, difficulty breathing, suicidal thoughts, or any life-threatening situation.

Emergency Resources:

  • Emergency Services: 911 (United States)
  • Poison Control: 1-800-222-1222
  • Suicide & Crisis Lifeline: 988
  • Crisis Text Line: Text HOME to 741741

12. Assumption of Risk

By using FlexScan, you expressly acknowledge, understand, and agree that:

  1. You are voluntarily using the Service and following any workout plans, nutrition recommendations, or other guidance at your own risk
  2. Physical exercise involves inherent risks of injury, illness, and in rare cases, death
  3. AI-generated analysis and recommendations are approximations that may contain errors
  4. You are solely responsible for evaluating whether any exercise, dietary change, or recommendation is appropriate for you
  5. You have been advised to consult with a healthcare professional before using the Service
  6. You are physically and mentally capable of engaging in exercise and following dietary recommendations, or you have obtained medical clearance to do so
  7. You assume all risk of injury, illness, or harm that may result from your use of the Service

This assumption of risk applies to the fullest extent permitted by applicable law. Some jurisdictions do not allow certain waivers of liability, and in such cases, our liability shall be limited to the minimum extent permitted by law.

13. Contact Information

If you have questions or concerns about this disclaimer, please contact us:

FlexScan

Email: support@flexscan.app

Website: flexscan.app

Location: New York, United States

This disclaimer is part of our Terms of Service and should be read in conjunction with our Privacy Policy and Photo & Data Handling Policy.